Dell’s IdeaStorm has a simple, yet powerful, concept. People (presumably Dell users and buyers) submit Ideas of what they would like to see improved/added/changed in Dell’s Products/Support/Services.
Other people vote ideas (Digg style) Up and Down. After voting, Popular ideas which got voted high enough, get reviewed by Dell management (again, presumably) and discussed in an effort to ultimately please their customers.
Today, I submitted my first Idea there, which I think most people will agree with (it’s already getting promoted). I think you will agree as well, so help out a good idea!
I won’t repeat things here, as everything is explained in my Idea post.